Retail Store Environment Team Member

Michaels Stores•Glen Allen, AL

1d•$14 - $16•Onsite

About The Position

The Retail Store Environment Team Member maintains the store’s overall look and feel, including cleanliness and recovery standards, to support Michaels’ Brand Promises. The role also provides friendly customer service and helps customers find what they are looking for. The position involves cleaning and maintaining assigned store areas and equipment, deep cleaning high-traffic areas, and following approved procedures and applicable legal guidelines. Team Members are expected to take initiative, keep cleaning supplies and equipment orderly, notify supervisors when supplies need replenishment, and complete assigned tasks. Other duties may include checkout, customer rewards and credit-card enrollment, omni-channel orders, truck unloading, stocking, planograms, and supporting shrink and safety programs. This is a public retail-store environment. Public areas are climate controlled, while some stock rooms may not be; occasional outdoor work may occur when retrieving carts or unloading trucks. Work hours include nights, weekends, and early mornings. Michaels requires team members in this role to be at least 16 years old. The base pay range is $13.75–$15.90, and the role may be eligible for overtime compensation under applicable state and local laws.

Requirements

Must be at least 16 years old.
Must satisfy applicable federal, state, and local legal requirements for the job.
Ability to remain standing for long periods.
Ability to move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

Retail and/or cleaning experience preferred.

Responsibilities

Maintain the store’s cleanliness, recovery standards, and overall appearance.
Provide friendly customer service and help customers shop and find products.
Collect and dispose of trash according to approved procedures.
Dust and damp mop floors according to approved procedures.
Move equipment and products to clean properly and return products to their correct placement.
Clean assigned areas using provided materials and equipment.
Prepare cleaning solutions by mixing water and detergents when required, following specifications.
Deep clean key store areas, including bathrooms, breakrooms, entryways, and other high-traffic areas.
Keep cleaning equipment neat and orderly and notify the supervisor of supply needs in advance.
Identify areas that need cleaning and take initiative to complete the work.
Complete tasks assigned by the supervisor.
Perform tasks in accordance with applicable federal, state, and county guidelines.
Maintain positive and respectful interactions with team members and customers, including in difficult situations.
Project a positive image and serve as a role model for other Team Members.
As assigned, provide fast and friendly checkout service and handle cash according to standards.
As assigned, explain Rewards program and Private Label Credit Card benefits to customers and complete enrollments.
As assigned, assist with omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
As assigned, participate in truck unloading, stocking, and planogram processes.
Support shrink and safety programs.
Follow Standard Operating Procedures and Company programs, policies, and standards to ensure compliance with applicable laws and requirements.
Perform other duties as assigned.