Retail Store Environment Team Member

Michaels Stores•York, PA

9d•Onsite

About The Position

The Retail Store Environment Team Member maintains the overall appearance, cleanliness, and recovery standards of the store to support Michaels’ Brand Promises and provide a clean, safe environment for customers and staff. The role also includes friendly customer service, helping customers shop and find products, and maintaining positive, respectful interactions with customers and team members. Team members project a positive image and serve as role models. The position may also involve checkout and cash handling, promoting Rewards and Private Label Credit Card programs, supporting Buy Online Pickup in Store and Ship from Store processes, unloading trucks, stocking, planogram work, and supporting shrink and safety programs. Team members follow company procedures, policies, standards, and applicable legal requirements, and complete other duties as assigned.

Requirements

Must be at least 16 years old.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Ability to remain standing for long periods.
Ability to move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

Retail and/or cleaning experience preferred.

Responsibilities

Collect and dispose of trash following approved procedures.
Dust and damp mop floors following approved procedures.
Move equipment and products to clean areas properly, then return products to their correct placement.
Clean assigned areas using assigned materials and equipment; prepare cleaning solutions according to specifications when required.
Deep clean bathrooms, breakrooms, entryways, and other high-traffic areas.
Keep cleaning equipment neat and orderly and notify the supervisor in advance when supplies need replenishment.
Identify areas requiring cleaning and take initiative to complete the work.
Complete tasks assigned by the supervisor and follow applicable federal, state, and county guidelines.
Maintain positive and respectful interactions with team members and customers, including in difficult situations.
Project a positive image and serve as a role model for other team members.
As assigned, provide fast and friendly checkout service and handle cash according to standards.
As assigned, explain Rewards program and Private Label Credit Card benefits to customers and complete enrollments.
As assigned, assist with Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS) processes.
As assigned, participate in truck unloading, stocking, and planogram processes.
Support shrink and safety programs.
Follow Standard Operating Procedures and company programs, policies, and standards to ensure compliance with applicable laws and requirements.