Retail Store Environment Team Member

Michaels•Wooster, OH
•Onsite

About The Position

The Retail Store Environment Team Member maintains the store’s cleanliness, recovery standards, and overall appearance while delivering friendly customer service and helping customers find products. The role includes routine cleaning and deep cleaning of high-traffic areas, keeping cleaning equipment orderly, monitoring supply needs, and completing assigned tasks in accordance with applicable guidelines and company standards. Team members are expected to interact positively and respectfully with customers and colleagues and serve as role models. Other duties may include checkout and cash handling, rewards and credit card enrollment, omnichannel order processes, truck unloading, stocking, planograms, and supporting shrink and safety programs. The position is based in a public retail store. Work hours may include nights, weekends, and early mornings. Some work may take place in stock rooms that are not climate controlled or outdoors when retrieving carts or unloading trucks. The role uses standard commercial cleaners and cleaning chemicals. The stated total base pay range is $14.00–$16.20, with possible overtime compensation in accordance with applicable laws. Applicants must meet federal, state, and local legal requirements; Michaels requires team members in this role to be at least 16 years old.

Requirements

  • Must be at least 16 years old.
  • Meet applicable federal, state, and local legal requirements for the job.
  • Ability to remain standing for long periods and move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
  • Use standard commercial cleaners and chemicals from cleaning supplies.
  • Work hours include nights, weekends, and early mornings.

Nice To Haves

  • Retail experience preferred.
  • Cleaning experience preferred.

Responsibilities

  • Maintain the overall appearance, cleanliness, and recovery standards of the store.
  • Provide friendly customer service and help customers shop and find products.
  • Collect and dispose of trash according to approved procedures.
  • Dust and damp mop floors according to approved procedures.
  • Move equipment and products for cleaning and return products to their correct placement.
  • Clean assigned areas using designated materials and equipment; prepare cleaning solutions when required.
  • Deep clean bathrooms, breakrooms, entryways, and other high-traffic areas to maintain a clean and safe environment.
  • Keep cleaning equipment neat and orderly and notify a supervisor in advance when supplies need replenishment.
  • Identify areas requiring cleaning and take initiative to complete the work.
  • Complete tasks assigned by a supervisor and follow applicable federal, state, and county guidelines.
  • Maintain positive and respectful interactions with team members and customers, including in difficult situations, and model the organization’s vision and values.
  • Perform other assigned duties, which may include checkout, cash handling, rewards and credit card enrollments, omnichannel order processes, truck unloading, stocking, planograms, and shrink and safety support.
  • Follow Standard Operating Procedures, company programs, policies, and standards to support compliance with applicable laws and requirements.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts and partner discount programs.
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