Retail--Store Environment Team Member

Michaels•Overland Park, KS

1d•Onsite

About The Position

The Retail Store Environment Team Member maintains the overall appearance, cleanliness, and recovery standards of the store to deliver the company’s Brand Promises. The role includes cleaning assigned areas, deep cleaning high-traffic areas, safely using cleaning materials and equipment, and keeping supplies and equipment orderly. The team member also provides friendly customer service and may support checkout, rewards and credit-card enrollment, omnichannel operations, truck unloading, stocking, planograms, and shrink and safety programs. Work takes place in a public retail store, with some stock rooms potentially not climate controlled and occasional outdoor duties if assigned. Work hours include nights, weekends, and early mornings. Applicants in the U.S. must meet applicable legal requirements, and team members in this role must be at least 16 years old.

Requirements

Must be at least 16 years old.
Applicants in the U.S. must satisfy applicable federal, state, and local legal requirements for the job.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
Ability to use standard commercial cleaners and chemicals from cleaning supplies.

Nice To Haves

Retail and/or cleaning experience preferred.

Responsibilities

Maintain store cleanliness, recovery standards, and the overall look and feel of the store.
Provide friendly customer service and help customers shop and find products.
Collect and dispose of trash according to approved procedures.
Dust and damp mop floors according to approved procedures.
Move equipment and products to clean properly and return products to their correct placement.
Clean assigned areas using assigned materials and equipment; mix water and detergents as specified when needed.
Deep clean bathrooms, breakrooms, entryways, and other high-traffic areas to maintain a clean and safe environment.
Keep cleaning equipment neat and orderly and notify the supervisor in advance when supplies need replenishment.
Identify areas requiring cleaning and take initiative to complete the work.
Complete tasks assigned by the supervisor and follow applicable federal, state, and county guidelines.
Interact positively and respectfully with team members and customers, including in difficult situations, and model the organization’s vision and values.
As assigned, provide fast and friendly checkout service and handle cash according to standards.
As assigned, explain Rewards program and Private Label Credit Card benefits to customers and complete enrollments.
As assigned, support omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
As assigned, participate in truck unloading, stocking, and planogram processes.
Support shrink and safety programs.
Follow standard operating procedures, company programs, policies, and standards to comply with applicable laws and requirements.