Retail Store Environment Team Member

Michaels•Pittsburgh, PA

5d•Onsite

About The Position

The Retail Store Environment Team Member maintains the store’s overall appearance, cleanliness, and recovery standards to support a safe and welcoming customer experience. The role includes cleaning assigned areas, disposing of trash, mopping floors, moving products and equipment for cleaning, preparing cleaning solutions when required, and deep cleaning high-traffic areas such as bathrooms, breakrooms, and entryways. The team member keeps cleaning equipment orderly, monitors supply needs, seeks out areas requiring attention, and completes tasks assigned by a supervisor in accordance with applicable guidelines. The position also involves delivering friendly customer service and maintaining positive, respectful interactions with customers and team members. Other duties may include checkout and cash handling, promoting rewards and credit card programs, supporting buy-online-pickup-in-store and ship-from-store processes, unloading trucks, stocking, planogram work, and supporting shrink and safety programs. Team members are expected to follow company policies, standard operating procedures, and applicable legal requirements. This role is performed in a public retail store. Public areas are climate controlled, while some stock rooms may not be; outdoor work may occur when retrieving carts or unloading trucks. Work hours include nights, weekends, and early mornings. The role uses standard commercial cleaners and cleaning chemicals. Applicants in the U.S. must meet applicable federal, state, and local requirements, and team members in this role must be at least 16 years old.

Requirements

Must be at least 16 years old.
Applicants in the U.S. must satisfy applicable federal, state, and local legal requirements of the job.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
Ability to work nights, weekends, and early mornings.
Use standard commercial cleaners and chemicals from cleaning supplies.

Nice To Haves

Retail and/or cleaning experience preferred.

Responsibilities

Maintain store cleanliness, recovery standards, and the overall look and feel of the store.
Provide friendly customer service and help customers find products.
Collect and dispose of trash following approved procedures.
Dust and damp mop floors following approved procedures.
Move equipment and products to clean properly and return products to their correct placement.
Clean assigned areas using provided materials and equipment; prepare cleaning solutions according to specifications when required.
Deep clean bathrooms, breakrooms, entryways, and other high-traffic areas.
Keep cleaning equipment neat and orderly and notify a supervisor of supply needs in advance.
Identify areas requiring cleaning and take initiative to complete the work.
Complete tasks assigned by a supervisor and follow applicable federal, state, and county guidelines.
Maintain positive and respectful interactions with customers and team members, including in difficult situations, and serve as a positive role model.
Other duties as assigned may include providing checkout service, handling cash, promoting rewards and private-label credit card programs, and completing enrollments.
Other duties as assigned may include supporting Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS) processes.
Other duties as assigned may include truck unloading, stocking, and planogram processes.
Support shrink and safety programs and follow company procedures, programs, policies, and standards.