Retail Store Cleanliness Team Member
About The Position
The Retail Store Cleanliness Team Member provides friendly customer service and helps customers find products and solutions. The role supports a fast, friendly checkout experience and carries out store operations that keep merchandise recovered, stocked, and available. Team members also assist with truck unloading, stocking, planograms, in-stock optimization, and advertising-set duties, and may be cross-trained in Custom Framing sales and production. The position supports a positive and respectful customer and team-member experience, follows company policies and procedures, and contributes to safety, shrink-prevention, and compliance programs. Work takes place in a public retail store, with some areas such as stock rooms potentially not climate controlled. Some assignments may involve outdoor work retrieving carts or unloading trucks. Work hours include nights, weekends, and early mornings.
Requirements
- Must be at least 16 years old.
- Ability to remain standing for long periods and move throughout the store.
- Ability to bend, lift, carry, reach, and stretch regularly.
- Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
Nice To Haves
- Retail and/or customer service experience preferred.
Responsibilities
- Help customers shop, locate products, and find solutions.
- Provide a fast and friendly checkout experience and handle cash according to standards.
- Explain the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customers about the Voice of Customer (VOC) survey.
- Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in truck unloading, stocking, and planogram (POG) processes.
- Complete merchandise recovery and maintenance, including returns and general store recovery.
- Perform Store In Stock Optimization (SISO) and advertising-set duties as assigned.
- Support shrink-prevention and safety programs.
- Follow standard operating procedures, company programs, policies, and standards to meet applicable requirements.
- Interact respectfully with others, remain positive in difficult situations, promote company values, and serve as a positive role model.
- Cross-train in Custom Framing sales and production.
- Perform other duties as assigned.
Benefits
- 401(k) with employer match, depending on position and eligibility
- Employee Assistance Program
- Medical coverage, depending on position and eligibility
- Dental coverage, depending on position and eligibility
- Vision coverage, depending on position and eligibility
- Telemedicine services
- Flexible spending accounts
- Commuter benefits
- Tuition assistance
- Adoption assistance
- Voluntary insurance options
- Employee discounts
- Partner discount programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
