Retail Store Cleanliness Team Member

Michaels•Reston, VA

2d•Onsite

About The Position

Maintain the store’s overall appearance and cleanliness while supporting recovery standards and delivering friendly customer service. Help customers shop and locate products, and contribute to a clean, safe environment for customers and staff. Clean assigned areas using designated materials and equipment. Tasks include collecting and disposing of trash, dusting and damp-mopping floors, moving equipment and products to clean properly and returning them to their correct locations, and deep-cleaning high-traffic areas such as bathrooms, breakrooms, and entrances. Cleaning solutions may need to be prepared by mixing water and detergents according to specifications. Keep cleaning equipment neat and orderly, notify a supervisor of supply needs, identify areas that need attention, and complete tasks assigned by a supervisor in accordance with applicable federal, state, and county guidelines. Maintain positive, respectful interactions with customers and team members, including in difficult situations, and model the organization’s values. Other duties as assigned may include checkout and cash handling, promoting rewards and private-label credit card programs, supporting online pickup and ship-from-store processes, unloading trucks, stocking, planogram work, and supporting shrink and safety programs. Follow company policies, standard operating procedures, and applicable laws and requirements. The position is in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be assigned, such as retrieving shopping carts or unloading trucks. Work hours include nights, weekends, and early mornings. The role uses standard commercial cleaners and chemicals from cleaning supplies. The listed base pay range is $13.75–$15.90; overtime compensation may be available in accordance with state and local laws. Applicants in the U.S. must meet applicable legal requirements, and team members in this role must be at least 16 years old. Benefits may be available depending on position and eligibility.

Requirements

Must be at least 16 years old.
Meet applicable federal, state, and local legal requirements for the job.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

Retail and/or cleaning experience preferred.

Responsibilities

Maintain store cleanliness, appearance, and recovery standards.
Provide friendly customer service and help customers find products.
Collect and dispose of trash according to approved procedures.
Dust and damp-mop floors according to approved procedures.
Move equipment and products to clean areas properly, then return products to their correct placement.
Clean assigned areas using designated materials and equipment; prepare cleaning solutions according to specifications when required.
Deep-clean bathrooms, breakrooms, entrances, and other high-traffic areas.
Keep cleaning equipment neat and orderly and notify a supervisor of supply needs in advance.
Identify areas requiring cleaning and take initiative to complete the work.
Complete tasks assigned by a supervisor and follow applicable federal, state, and county guidelines.
Maintain positive and respectful interactions with customers and team members and model the organization’s values.
As assigned, provide checkout service, handle cash to standards, promote rewards and private-label credit card programs, and complete enrollments.
As assigned, support Buy Online Pickup in Store and Ship from Store processes, truck unloading, stocking, and planogram processes.
Support shrink and safety programs and follow standard operating procedures, company programs, policies, and standards.