Retail Store Associate - Merrell

Wolverine Worldwide • Grand Rapids, MI

7d

About The Position

The Retail Store Associate helps create an exceptional in-store experience for Merrell customers, providing authentic customer service and assisting with product and outfit choices. The role includes educating customers about products, building lasting relationships, and supporting store sales and operations. Associates help maintain store standards and contribute to a diverse and inclusive workplace.

Requirements

• Flexible schedule and availability to work weekends and holidays.
• Passion for the brands and brand lifestyles.
• Excellent communication skills.
• Positive and professional attitude.
• Enthusiasm to learn and share product knowledge.
• Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
• High school diploma or equivalent.

Nice To Haves

• Retail sales experience is preferred, but not required.

Responsibilities

• Create memorable customer experiences by providing authentic customer service.
• Achieve sales targets and performance metrics.
• Interact with customers, educate them about products, and build rapport and lasting relationships.
• Maintain front- and back-of-store standards, including visual merchandising, deliveries, stock replenishment, loss prevention, and health and safety procedures.
• Manage cash and follow security, health and safety, and stock accuracy policies and procedures.
• Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
• Perform duties consistent with the Company's AAP/EEO goals and policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED