Retail Store Associate - Merrell

Wolverine Worldwide•Pittsburgh, PA
•Onsite

About The Position

Wolverine Worldwide is seeking a Retail Store Associate for Merrell. The associate helps create an exceptional in-store customer experience, from welcoming customers to assisting with footwear and outfit selections. The role focuses on authentic service, product education, sales performance, store standards, and customer loyalty. The position is based in a retail environment. Wolverine Worldwide is an equal opportunity employer and is committed to diversity and inclusion.

Requirements

  • Flexible schedule and availability to work weekends and holidays.
  • Passion for the company’s brands and brand lifestyles.
  • Excellent communication skills.
  • Positive and professional attitude.
  • Enthusiasm to learn and share product knowledge.
  • Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
  • High school diploma or equivalent.

Nice To Haves

  • Retail sales experience is preferred, but not required.

Responsibilities

  • Create memorable customer experiences through authentic customer service.
  • Achieve sales targets and performance metrics.
  • Interact with customers, educate them about products, and build rapport and lasting relationships.
  • Maintain front- and back-of-store standards, including visual merchandising, delivery management, stock replenishment, loss prevention, and health and safety procedures.
  • Manage cash and follow policies and procedures for security, health and safety, and stock accuracy.
  • Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
  • Perform duties consistent with the Company’s AAP/EEO goals and policies.
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