About The Position

The Store Area Team Leader at OSJL ensures that assigned store areas meet company merchandising standards, manages efficient merchandise flow, and provides leadership and support to store teams. The role calls for a detail-oriented leader with knowledge of merchandising principles and freight operations who can motivate and empower associates while using the company’s technology to support merchandising, operations, and collaboration. The position supports company programs to maximize revenue and meet store goals, and helps run the store when the Store Team Leader is absent. It leads freight and backroom processes, inventory management, product placement, receiving, associate development, store presentation, and customer service. The role also uses HCM, Oracle, Domo Store Spotlight, Thinktime, and mobile technology to support store operations and productivity. The work is primarily in a climate-controlled environment, but duties may take place in sales, stockroom/receiving, and office areas with varying temperatures, dust levels, and accessibility. Travel is required as needed. The role may include other duties assigned by supervisors or managers.

Requirements

  • Proficiency with Google platforms, including Sites, Slides, Drive, Docs, and Sheets.

Nice To Haves

  • At least 4 years of previous retail management experience, or an equivalent combination of education and experience.
  • Experience with HCM and business intelligence tools.

Responsibilities

  • Support company programs to maximize revenue and achieve store goals.
  • Ensure the store operates smoothly in the absence of the Store Team Leader.
  • Reconcile daily funds according to store closing procedures.
  • Lead and support efficient freight flow, maintain an organized backroom, and achieve a 24-hour freight turnaround.
  • Use technology to improve scheduling effectiveness in support of freight management.
  • Partner with the Store Team Leader to maintain optimal inventory levels.
  • Ensure proper merchandising and product placement.
  • Lead and support timely, accurate product placement on the sales floor in compliance with company merchandising standards.
  • Collaborate with the Store Team Leader to develop and implement merchandising strategies that drive sales and optimize inventory turnover.
  • Monitor, lead, and assist with freight flow so products are received, processed, and stocked efficiently.
  • Coordinate the receiving team to ensure merchandise is accurately received and inspected.
  • Identify and address product shortages and overstocks.
  • Support the recruitment, training, and development of store associates.
  • Identify and develop high-potential associates for future growth.
  • Foster a stable, knowledgeable team environment where associates feel valued and empowered.
  • Ensure the store exceeds company standards for merchandising, cleanliness, and presentation.
  • Lead by example and ensure operations, merchandising, and visual presentation comply with company policies and programs.
  • Build positive, productive working relationships with store leadership, associates, and field management.
  • Monitor and maintain exceptional customer service that exceeds company and customer expectations.
  • Maintain store cleanliness and visual standards.
  • Support HCM processes, including associate data and timekeeping, benefits, and learning management system operations.
  • Maintain Oracle systems to manage store-related expenses.
  • Review Domo Store Spotlight regularly to ensure productivity goals are met and opportunities are addressed.
  • Use Thinktime daily to support efficient store communications.
  • Use mobile devices to manage technology support and store operational expectations.
  • Travel as needed.

Benefits

  • Sign-on bonus of $3,500.
  • 30% associate discount.
  • Wellbeing time and Care.com access.
  • Sick time pay, vacation, and holiday pay.
  • Medical, dental, vision, and life insurance.
  • Critical illness and accident coverage.
  • Flexible Spending Account (FSA) for healthcare and dependent care costs.
  • Short-term disability coverage.
  • Accolade Care personalized healthcare support and navigation.
  • Referral bonus eligibility.
  • Tuition reimbursement.
  • Profit-sharing bonus.
  • 401(k) retirement savings plan.
  • OSJL vacations and discounts at partner companies.
  • Overtime eligibility.
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