Retail Store Area Team Leader (Assistant Team Leader)

External Ocean State Job Lot•Bangor, ME

About The Position

As a Store Area Team Leader at OSJL, you will ensure that the areas within your responsibility adhere to Company merchandising standards, manage the efficient flow of merchandise, and provide leadership and support to store teams. The role calls for attention to detail, a strong understanding of merchandising principles and freight operations, and the ability to motivate and empower a team. You will use OSJL technology to support exceptional merchandising and operations and foster a collaborative team environment. You will support Company programs and store goals, help ensure smooth store operations when the Store Team Leader is absent, manage freight and inventory processes, and maintain high standards for merchandising, cleanliness, customer service, and store presentation. The position also involves supporting associate development and using various technology systems for store communications, timekeeping, learning, expenses, and productivity.

Requirements

  • Four or more years of previous retail management experience, or an equivalent combination of education and experience, is preferred.
  • Proficiency with Google platforms, including Sites, Slides, Drive, Docs, and Sheets.

Nice To Haves

  • Experience with HCM and Business Intelligence tools.

Responsibilities

  • Support Company programs to maximize revenue and achieve store goals.
  • Ensure the store runs smoothly in the absence of the Store Team Leader.
  • Ensure daily funds are reconciled according to store closing procedures.
  • Lead and support efficient freight flow, maintain an organized backroom, and achieve a 24-hour freight turnaround.
  • Use technology to maximize scheduling effectiveness in support of freight management.
  • Partner with the Store Team Leader to maintain optimal store inventory levels.
  • Ensure proper merchandising and product placement.
  • Lead and support timely and accurate product placement on the sales floor in compliance with Company standards.
  • Collaborate with the Store Team Leader to develop and implement merchandising strategies that drive sales and optimize inventory turnover.
  • Monitor, lead, and assist with freight flow so products are received, processed, and stocked efficiently.
  • Coordinate the receiving team to ensure merchandise is accurately received and inspected.
  • Identify and address product shortages and overstocks.
  • Support the recruitment, training, and development of store associates.
  • Identify and nurture high-potential associates for future growth.
  • Foster a stable, knowledgeable, and empowering team environment.
  • Ensure the store exceeds Company standards for merchandising, cleanliness, and overall presentation.
  • Lead by example and ensure operations, merchandising, and visual aspects comply with Company policies and programs.
  • Cultivate positive and productive working relationships with store leadership, associates, and field management.
  • Monitor and maintain exceptional customer service that exceeds Company and customer expectations.
  • Maintain store cleanliness and visual standards.
  • Support HCM processes, including associate data and timekeeping, benefits, and learning management system operations.
  • Maintain Oracle systems to manage store-related expenses.
  • Review Domo Store Spotlight consistently to ensure productivity goals are met and opportunities are addressed.
  • Use Thinktime daily for store-related communications.
  • Use mobile devices to manage technology support and store operational expectations.
  • Travel as needed.
  • Perform other duties and tasks as assigned by supervisors or managers.

Benefits

  • 30% associate discount
  • Wellbeing Time and Care.com access
  • Paid sick time, vacation, and holiday pay
  • Medical, dental, vision, and life insurance
  • Critical illness and accident coverage
  • Flexible Spending Account (FSA)
  • Short-term disability coverage
  • Accolade Care personalized healthcare support and navigation
  • Referral bonus eligibility
  • Tuition reimbursement
  • Profit sharing bonus
  • 401(k) retirement savings plan
  • OSJL vacations and discounts at partner companies
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