Retail Store Area Team Leader (Assistant Team Leader)

Ocean State Job Lot•Chester, MD

4d•$24 - $26

About The Position

As a Store Area Team Leader at OSJL, you will ensure that areas within your responsibility meet Company merchandising standards, manage the efficient flow of merchandise, and provide leadership and support to store teams. The role calls for attention to detail, knowledge of merchandising principles and freight operations, and the ability to motivate and empower a team. You will use OSJL’s technology to support merchandising, operations, and a collaborative team environment. You will support store programs and goals, oversee freight flow and inventory practices, help maintain store presentation and customer service, and support associate recruitment and development. You will also use company systems for scheduling, associate administration, expenses, productivity tracking, communications, and operational support. The role works across the sales floor, stockroom/receiving area, and operations/office area, with conditions varying by store location. Travel may be needed.

Requirements

Four or more years of previous retail management experience, or an equivalent combination of education and experience, is preferred.
Proficiency with the Google platform, including Sites, Slides, Drive, Docs, and Sheets.

Nice To Haves

Experience with HCM and Business Intelligence tools is preferred.

Responsibilities

Support Company programs to maximize revenue and achieve store goals.
Ensure the store runs smoothly in the absence of the Store Team Leader.
Reconcile daily funds according to store closing procedures.
Lead and support an efficient freight flow process, maintain an organized backroom, and achieve a 24-hour freight turnaround.
Use technology to maximize scheduling effectiveness in support of freight management.
Partner with the Store Team Leader to maintain optimal store inventory levels.
Ensure proper merchandising and product placement.
Lead and support timely and accurate product placement on the sales floor in accordance with Company merchandising standards.
Collaborate with the Store Team Leader on merchandising strategies to drive sales and optimize inventory turnover.
Monitor, lead, and assist with freight flow so products are received, processed, and stocked efficiently.
Coordinate the receiving team to ensure accurate receipt and inspection of merchandise.
Identify and address product shortages and overstocks.
Support recruitment, training, and development of store associates.
Identify and nurture high-potential associates for future growth.
Foster a stable, knowledgeable team environment where associates feel valued and empowered.
Ensure the store exceeds Company standards for merchandising, cleanliness, and overall presentation.
Lead by example to ensure operations, merchandising, and visual aspects comply with Company policies and programs.
Build positive and productive working relationships with store leadership, associates, and field management.
Monitor and maintain exceptional customer service that exceeds Company and customer expectations.
Maintain store cleanliness and visual standards.
Support HCM processes, including associate data and timekeeping, benefits, and learning management system operations.
Maintain Oracle systems to manage store-related expenses.
Review Domo Store Spotlight technology to ensure productivity goals are met and opportunities are addressed.
Use Thinktime daily for store-related communications.
Use mobile devices to manage technology support and store operational expectations.