Retail Store Area Team Leader (Assistant Team Leader)

Ocean State Job Lot • Westborough, MA

13d • $24 - $26

About The Position

As a Store Area Team Leader at OSJL, you ensure the areas within your responsibility meet Company merchandising standards, manage the efficient flow of merchandise, and provide leadership and support to store teams. The role requires attention to detail, knowledge of merchandising principles and freight operations, and the ability to motivate and empower a team. You will use OSJL technology to support merchandising, operations, and collaboration. You will also help the store run smoothly in the absence of the Store Team Leader.

Requirements

• Four or more years of previous retail management experience, or an equivalent combination of education and experience, is preferred.
• Proficiency in Google platform tools, including Sites, Slides, Drive, Docs, and Sheets.

Nice To Haves

• Experience with HCM and Business Intelligence tools.

Responsibilities

• Support Company programs to maximize revenue and achieve store goals.
• Ensure the store runs smoothly in the absence of the Store Team Leader.
• Reconcile daily funds according to store closing procedures.
• Lead and support efficient freight flow, maintain an organized backroom, and achieve a 24-hour freight turnaround.
• Use technology to maximize scheduling effectiveness in support of freight management.
• Partner with the Store Team Leader to maintain optimal inventory levels.
• Ensure proper merchandising and product placement in accordance with Company standards.
• Collaborate with the Store Team Leader to develop and implement merchandising strategies that drive sales and optimize inventory turnover.
• Monitor, lead, and assist with freight flow so products are received, processed, and stocked efficiently.
• Coordinate the receiving team to ensure accurate receipt and inspection of merchandise.
• Identify and address product shortages and overstocks.
• Support recruitment, training, and development of store associates.
• Identify and nurture high-potential associates for future growth.
• Foster a stable, knowledgeable team environment where associates feel valued and empowered.
• Ensure the store exceeds company standards for merchandising, cleanliness, and presentation.
• Lead by example and ensure operations, merchandising, and visual aspects comply with Company policies and programs.
• Cultivate positive, productive working relationships with store leadership, associates, and field management.
• Monitor and maintain exceptional customer service that exceeds company and customer expectations.
• Maintain store cleanliness and visual standards.
• Support HCM processes, including associate data and timekeeping, benefits, and learning management system operations.
• Maintain Oracle systems to manage store-related expenses.
• Review Domo Store Spotlight technology to ensure productivity goals are met and opportunities are addressed.
• Use Thinktime daily to support efficient store-related communications.
• Use mobile devices to manage technology support and store operational expectations.
• Travel as needed.
• Perform other duties and tasks as assigned by supervisors or managers.

Benefits

• 30% associate discount.
• Wellbeing Time and Care.com access.
• Sick time pay, vacation, and holiday pay.
• Medical, dental, vision, and life insurance.
• Critical illness and accident coverage.
• Flexible Spending Account for healthcare and dependent care.
• Short-term disability coverage.
• Accolade Care personalized healthcare support and navigation.
• Eligibility for a referral bonus.
• Tuition reimbursement.
• Profit sharing bonus.
• 401(k) retirement savings plan.
• OSJL vacations and discounts at partner companies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed