Retail Store Area Team Leader (Assistant Team Leader)

External Ocean State Job Lot•Westborough, MA

12d

About The Position

As a Store Area Team Leader at OSJL, you will ensure that areas within your responsibility adhere to Company merchandising standards, manage the efficient flow of merchandise, and provide leadership and support to store teams. The role calls for a detail-oriented professional with an understanding of merchandising principles and freight operations, and a motivational leader who can inspire and empower a team. You will use OSJL’s technology to support merchandising, operations, and a collaborative team environment. The role includes supporting store operations and profitability, maintaining an efficient backroom and freight process, managing inventory and merchandising, developing associates, fostering a positive store culture, and delivering exceptional customer service. You may travel as needed. The job description notes that it does not list every duty and that supervisors or managers may assign other duties and tasks.

Requirements

4+ years of previous retail management experience, or an equivalent combination of education and experience, is preferred.
Proficiency in Google platform tools, including Sites, Slides, Drive, Docs, and Sheets.

Nice To Haves

Experience with HCM and Business Intelligence tools is preferred.

Responsibilities

Support Company programs to maximize revenue and achieve store goals.
Ensure the store runs smoothly in the absence of the Store Team Leader.
Reconcile daily funds according to store closing procedures.
Lead and support an efficient freight flow process, maintain an organized backroom, and achieve a 24-hour freight turnaround.
Use technology to maximize scheduling effectiveness in support of freight management.
Partner with the Store Team Leader to maintain optimal store inventory levels.
Ensure proper merchandising and product placement.
Lead and support timely, accurate product placement on the sales floor in compliance with Company merchandising standards.
Collaborate with the Store Team Leader to develop and implement merchandising strategies that drive sales and optimize inventory turnover.
Monitor, lead, and assist with freight flow so products are received, processed, and stocked efficiently.
Coordinate the receiving team to ensure accurate receipt and inspection of merchandise.
Identify and address product shortages or overstocks.
Support recruitment, training, and development of store associates.
Identify and nurture high-potential associates for future growth.
Foster a stable, knowledgeable team environment where associates feel valued and empowered.
Ensure the store exceeds company standards for merchandising, cleanliness, and presentation.
Lead by example and ensure operations, merchandising, and visual aspects comply with company policies and programs.
Build positive and productive working relationships with store leadership, associates, and field management.
Monitor and maintain exceptional customer service that exceeds company and customer expectations.
Maintain store cleanliness and visual standards.
Support HCM processes, including associate data and timekeeping, benefits, and learning management system operations.
Maintain Oracle systems to manage store-related expenses.
Review Domo Store Spotlight technology consistently to ensure productivity goals are met and opportunities are addressed.
Use Thinktime daily to maximize efficiency for store-related communications.
Use mobile devices to manage technology support and store operational expectations.
Travel as needed.
Perform other duties and tasks as assigned by supervisors or managers.