Retail Store Area Team Leader (Assistant Team Leader)

Ocean State Job Lot•Kingston, MA

4h•$24 - $26

About The Position

As a Store Area Team Leader at OSJL, you will ensure that the areas within your responsibility adhere to company merchandising standards, manage the efficient flow of merchandise, and provide leadership and support to store teams. The role calls for attention to detail, knowledge of merchandising principles and freight operations, and the ability to motivate and empower a team. You will use the company’s technology to support merchandising, operations, and a collaborative team environment. You will help maintain store performance and profitability, support inventory and freight operations, develop associates, uphold store presentation and customer service standards, and use designated systems and devices to manage store operations. You may also be asked to perform other duties or tasks. The company may revise the job description at any time; employment is at will.

Requirements

At least 4 years of previous retail management experience, or an equivalent combination of education and experience, is preferred.
Proficiency with Google tools, including Sites, Slides, Drive, Docs, and Sheets.
Long periods of remaining stationary, moving, and positioning oneself to complete assigned tasks throughout the shift.
Ability to work in store areas that may include a sales floor, stockroom/receiving area, and operations/office area, with varying temperatures, dust levels, and accessibility.

Nice To Haves

Experience with HCM and business intelligence tools is preferred.
An equivalent combination of education and experience may be considered in place of the preferred 4+ years of retail management experience.

Responsibilities

Support company programs to maximize revenue and achieve store goals.
Ensure the store operates smoothly when the Store Team Leader is absent.
Reconcile daily funds according to store closing procedures.
Lead and support efficient freight flow, maintain an organized backroom, and achieve a 24-hour freight turnaround.
Use technology to improve scheduling effectiveness in support of freight management.
Partner with the Store Team Leader to maintain optimal inventory levels.
Ensure proper merchandising and product placement.
Lead and support timely, accurate placement of products on the sales floor in compliance with company merchandising standards.
Collaborate with the Store Team Leader to develop and implement merchandising strategies that drive sales and optimize inventory turnover.
Monitor, lead, and assist with freight flow so products are received, processed, and stocked efficiently.
Coordinate the receiving team to ensure merchandise is received and inspected accurately.
Identify and address product shortages and overstocks.
Support recruitment, training, and development of store associates.
Identify and develop high-potential associates for future growth.
Foster a stable, knowledgeable team environment where associates feel valued and empowered.
Ensure the store meets company standards for merchandising, cleanliness, and overall presentation.
Lead by example and ensure operations, merchandising, and visual presentation in the assigned area comply with company policies and programs.
Build positive, productive relationships with store leadership, associates, and field management.
Monitor and maintain exceptional customer service that exceeds company and customer expectations.
Maintain store cleanliness and visual standards.
Support HCM processes, including associate data and timekeeping, benefits, and learning management system operations.
Maintain Oracle systems for managing store-related expenses.
Review Domo Store Spotlight consistently to ensure productivity goals are met and opportunities are addressed.
Use Thinktime daily to support efficient store-related communications.
Use mobile devices to manage technology support and store operational expectations.
Travel as needed.