Retail Store Area Team Leader (Assistant Team Leader)

External Ocean State Job Lot•Chester, MD

3d•Onsite

About The Position

As a Store Area Team Leader at OSJL, you will ensure the areas within your responsibility adhere to Company merchandising standards, manage the efficient flow of merchandise, and provide leadership and support to store teams. The role calls for a detail-oriented professional with a strong understanding of merchandising principles and freight operations, and a motivational leader who can inspire and empower the team. You will use OSJL’s streamlined technology approach to support exceptional merchandising, operations, and a collaborative team environment. You will support Company programs and store goals, lead freight and backroom processes, maintain inventory and product placement, and help develop effective merchandising strategies. You will also support associate recruitment, training, and development; maintain customer service, cleanliness, and presentation standards; and use company systems and technology to support store operations. You will ensure the store runs smoothly in the absence of the Store Team Leader. The work is primarily in a climate-controlled environment with minimal safety or health hazards. The job requires long periods of remaining stationary, moving, and positioning oneself to complete assigned tasks. Work conditions vary by store and may include sales, stockroom/receiving, and operations/office areas with varying temperatures, dust levels, and accessibility. Travel may be required as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Duties may change, and additional tasks may be assigned by supervisors or managers.

Requirements

Four or more years of previous retail management experience, or an equivalent combination of education and experience, is preferred.
Proficiency in the Google platform, including Sites, Slides, Drive, Docs, and Sheets.

Nice To Haves

Experience with HCM and business intelligence tools is preferred.

Responsibilities

Support Company programs to maximize revenue and achieve store goals.
Ensure the store runs smoothly in the absence of the Store Team Leader.
Reconcile daily funds according to store closing procedures.
Lead and support efficient freight flow, maintain an organized backroom, and achieve a 24-hour freight turnaround.
Use technology proactively to maximize scheduling effectiveness in support of freight management.
Partner with the Store Team Leader to maintain optimal store inventory levels.
Ensure proper merchandising and product placement.
Lead and support timely, accurate placement of products on the sales floor in compliance with Company merchandising standards.
Collaborate with the Store Team Leader to develop and implement merchandising strategies that drive sales and optimize inventory turnover.
Monitor, lead, and assist with freight flow so products are received, processed, and stocked efficiently.
Coordinate the receiving team to ensure accurate receipt and inspection of merchandise.
Identify and address product shortages and overstocks.
Support recruitment, training, and development of store associates.
Identify and nurture high-potential associates for future growth.
Foster a stable, knowledgeable team environment where associates feel valued and empowered.
Ensure the store exceeds Company standards for merchandising, cleanliness, and overall presentation.
Lead by example and ensure operations, merchandising, and visual aspects comply with Company policies and programs.
Cultivate positive, productive working relationships with store leadership, associates, and field management.
Monitor and maintain exceptional customer service, exceeding Company and customer expectations.
Maintain store cleanliness and visual standards.
Support HCM processes, including associate data and timekeeping, benefits, and learning management system operations.
Maintain Oracle systems to manage store-related expenses.
Review Domo Store Spotlight technology consistently to ensure productivity goals are met and opportunities are addressed.
Use Thinktime daily to support efficient store-related communications.
Use mobile devices to manage technology support and store operational expectations.
Travel as needed.

Benefits

30% associate discount
Wellbeing Time and Care.com access
Sick Time Pay, vacation, and holiday pay
Medical, dental, vision, life insurance, critical illness, and accident coverage
Flexible Spending Account (FSA)
Short-term disability
Accolade Care personalized healthcare support and navigation
Referral bonus eligibility
Tuition reimbursement
Profit sharing bonus
401(k) retirement savings plan
Vacations and discounts at partner companies