Retail Stock Coordinator - Los Cerritos Center

POP MART•Los Cerritos, CO

6d•Onsite

About The Position

POP MART is seeking an organized and detail-oriented Retail Stock Coordinator to support inventory management, product flow, and back-of-house operations in its retail stores. Reporting to the Store Manager, this role oversees shipment processing, stockroom organization, inventory accuracy, and floor replenishment while partnering with store leadership and the sales team. The position supports an exceptional customer experience by keeping products received, organized, replenished, and ready for customers, including during high-demand product launches. The coordinator also supports sales and visual merchandising, store operations, customer transactions when needed, brand initiatives, in-store events, and RoboShop operations where applicable. The role requires flexibility to work evenings, weekends, holidays, and peak business periods based on store needs.

Requirements

At least 1 year of retail, inventory, stockroom, merchandising, warehouse, or related experience.
High school diploma or equivalent.
Must be at least 18 years of age.
Strong understanding of shipment processing, replenishment, inventory organization, and stockroom operations.
Strong organizational skills and attention to detail, with the ability to maintain inventory accuracy.
Ability to prioritize multiple tasks and meet deadlines in a fast-paced retail environment.
Strong communication and interpersonal skills and ability to partner effectively with store leadership and sales teams.
Ability to work independently while contributing to a collaborative team environment.
Ability to adapt quickly to changing priorities, product demand, and business needs.
Basic computer and point-of-sale (POS) proficiency.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Ability to stand and walk for extended periods during scheduled shifts.
Ability to frequently bend, reach, stoop, kneel, and safely use ladders or step stools to stock and retrieve merchandise.
Ability to regularly lift, carry, push, and move merchandise weighing up to 25 pounds.
Ability to perform repetitive receiving, unpacking, organizing, stocking, and replenishment tasks and work in a fast-paced environment requiring frequent movement and multitasking.

Nice To Haves

Previous experience in stockroom, inventory, shipment processing, replenishment, or back-of-house retail operations.
Experience with inventory counts, cycle counts, audits, receiving, or merchandise transfers.
Experience in specialty retail, fashion, lifestyle, entertainment, collectibles, toys, or another high-volume retail environment.
Experience supporting high-volume product launches or limited-edition releases.
Previous keyholder, lead, or supervisory experience.
Interest in designer toys, collectibles, art, anime, gaming, fashion, or pop culture.

Responsibilities

Receive, unpack, process, tag, and organize incoming merchandise accurately and efficiently, making products available for the sales floor in a timely manner.
Maintain a clean, safe, and organized stockroom.
Lead product replenishment to maintain appropriate inventory levels and sales-floor availability.
Partner with store leadership on product placement, overstock management, and replenishment priorities.
Support inventory counts, cycle counts, audits, transfers, receiving, and other inventory-control activities; identify and promptly communicate discrepancies.
Follow loss-prevention, safety, and inventory-control procedures to protect company assets.
Partner with the sales team to replenish high-demand products, new releases, and key collections efficiently.
Support visual merchandising by preparing products, displays, fixtures, and materials as needed.
Support opening and closing procedures and other store operational responsibilities as assigned.
Assist customers and process POS transactions, returns, or exchanges when business needs require.
Stay aware of store sales performance, product demand, and inventory needs, and identify opportunities to improve product flow, replenishment, and store efficiency.
Support new product launches, limited-edition releases, and other high-volume selling periods.
Maintain knowledge of POP MART products, artists, characters, and key product launches.
Support in-store events, collector experiences, pop-ups, conventions, new store openings, and other brand initiatives.
Support RoboShop operations where applicable.
Model strong stockroom organization, inventory practices, and operational execution.
Work evenings, weekends, holidays, and peak business periods as needed based on store needs.