Retail Sales Associate, Los Cerritos Center - Full Time
About The Position
As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with relevant products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role includes helping maintain a clean, organized, inviting shopping environment. Colleagues prepare the sales floor, stay informed about sales goals, new arrivals, popular products, trends, and promotions, and engage customers with warm, personal conversations. They recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and provide a considerate checkout and farewell experience. Teamwork, continuous improvement, and achieving individual and store results are also part of the role.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Willingness to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Provide welcoming, personalized customer service and build customer relationships through friendly conversations.
- Offer product recommendations and connect customers with appropriate products and services.
- Use customer engagement and selling behaviors to achieve sales goals and targets.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering merchandise and supporting merchandise moves.
- Update signs and pricing as needed.
- Inform customers about the Loyalty program and ensure they have what they need before leaving.
- Support colleagues through honest, caring, and collaborative teamwork.
- Learn from colleagues and continually improve to contribute to individual and store results.
- Process register transactions and use handheld equipment and other technology as needed.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
