Key Holder - MAC - Part Time - Los Cerritos Center - Cerritos, CA

Estée Lauder Companies•Cerritos, CA
•$19 - $32

About The Position

The Key Holder supports the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store. The role uses coaching and mentoring skills to lead by example and model behaviors that enable the sales team to provide inspirational, authentic, and personalized customer service and achieve sales and customer service targets. The Key Holder performs essential start- and end-of-day cash reconciliation and is responsible for opening and closing the store on a rota basis. The position is presented as an opportunity for an ambitious self-starter with previous retail experience who is seeking a first supervisory role and a long-term career in prestige beauty. The company describes its culture as valuing diversity of thought and people and offers training and development, competitive remuneration, and benefits.

Requirements

  • Proven retail experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Applicants must be able to provide proof of the right to live and work in the country if invited to interview.

Nice To Haves

  • Previous retail operations experience, including cash reconciliation and opening and closing the store.
  • Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.

Responsibilities

  • Support the Store Manager and Assistant Manager in the smooth and efficient running of the store.
  • Coach and mentor team members and lead by example, modeling behaviors that support inspirational, authentic, and personalized customer service.
  • Help the sales team achieve sales and customer service targets.
  • Perform start- and end-of-day cash reconciliation.
  • Open and close the store on a rota basis.

Benefits

  • Competitive remuneration and benefits package.
  • Health insurance coverage, including medical, dental, and vision insurance, for eligible employees.
  • Wellness and family support programs.
  • Life and disability insurance.
  • Retirement savings plans.
  • Paid leave programs.
  • Education-related programs.
  • Paid holidays and vacation time.
  • Eligible benefits may be subsidized or fully paid by the company.
  • Participation in a competitive bonus program.
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