Beauty Advisor - MAC, Los Cerritos Center - Part Time
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized and inspiring shopping experiences that build confidence and drive sales. You educate customers, demonstrate products, and provide tailored consultations that may include makeup application and skincare recommendations. You use product knowledge and awareness of trends to introduce customers to items and innovations suited to their needs and style. You also build and manage a loyal client base through follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and achieving sales goals. The role combines hospitality, product knowledge, and a passion for beauty to help customers feel confident, cared for, and eager to return. Colleagues help keep the sales floor and counter clean, organized, and shoppable; stay informed about sales goals, new arrivals, promotions, and trends; engage and educate customers; refresh signage and pricing; and support merchandise moves as needed. They promote loyalty benefits, provide a positive checkout experience, and collaborate with teammates to serve customers and achieve individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, with schedules dependent on business needs and colleague availability. All schedules include weekend shifts. Availability for days, evenings, weekends, and holidays is required.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to deliver personalized beauty experiences, build customer relationships, demonstrate product application, and educate customers about beauty products.
- Ability to drive sales and client loyalty, maintain an organized selling space, use clienteling tools, participate in sales events, and stay current through training and vendor education.
- Ability to use point-of-sale technology and digital tools.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Build customer relationships by welcoming customers, identifying their needs, and providing personalized beauty service.
- Offer beauty advice, conduct product demonstrations, and provide tailored consultations that may include makeup application and skincare recommendations.
- Educate customers on beauty products, including their benefits and use, and share information about new products, innovations, and trends.
- Grow and manage a loyal client base through consistent follow-up, virtual outreach, clienteling tools, and personalized service.
- Meet and surpass daily sales goals and contribute to individual and store results.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
- Promote loyalty program benefits, participate in sales events, and acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Stay current through ongoing training, vendor education, and awareness of new arrivals, top-selling items, promotions, and trends.
- Collaborate with colleagues and provide a warm, helpful customer experience through checkout and farewell.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
