MAC Beauty Advisor - Part Time

Belk•Greenville, NC

About The Position

The MAC Beauty Advisor drives sales and delivers a positive customer experience through excellent service, relationship-building, product applications, and customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence working in a fast-paced commission environment. This is an hourly, part-time position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling, product recommendations, and knowledgeable support. The role also supports promotions and events, omnichannel selling, product knowledge and artistry development, merchandising, replenishment, store fulfillment, asset protection, and a positive team culture. Associates must maintain any professional licenses and certifications required by applicable state and local regulatory boards. The posting notes that its responsibilities and qualifications are not all-inclusive and additional duties may apply.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform the role, with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Self-directed and able to work with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
  • Comfort with and enjoyment of assisting customers with makeup application and skincare services.
  • Must maintain all professional licenses and certifications required by applicable state and local regulatory boards, including state-specific demonstrator or cosmetology licenses where required.

Responsibilities

  • Take ownership and initiative in achieving store objectives and personal and store key metrics.
  • Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
  • Build customer loyalty through excellent service, personalized consultations, clienteling tools, and recommendations tailored to customer needs and preferences.
  • Execute promotions, special events, and customer outreach to maximize performance and drive sales.
  • Use selling tools and digital devices to deliver a seamless omnichannel experience and explain inventory, assortment, and product details.
  • Use training tools, brand resources, and feedback to develop product knowledge, suggestive selling behaviors, artistry skills, and awareness of beauty trends.
  • Encourage repeat client interactions by serving as a knowledgeable and trusted resource.
  • Merchandise and replenish products in a timely manner.
  • Maintain visual merchandising, signing, and beauty hygiene standards in alignment with vendor and company directives.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Adapt and respond flexibly to changing circumstances.
  • Support selling and store operations by assisting with other assigned tasks.
  • Support store fulfillment and asset protection initiatives by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines.
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