Retail Shift Lead

Pressed•Stanford, CA

11d

About The Position

The Shift Lead guides guests on their wellness journeys by leading by example, creating vibrant in-store experiences, driving results through confident selling, and fostering warmth, care, and connection. The role includes preparing products, sampling juices, and mentoring team members while supporting the store’s mission.

Requirements

Passion for health, wellness, and creating exceptional guest experiences.
Strong communication skills and a guest-first mindset.
Team-oriented approach and ability to lead by example.
Ability to work in a fast-paced food and beverage or retail environment.
Ability to stand, walk, bend, stoop, and reach throughout a shift.
Ability to lift and carry up to 50 lbs.
Ability to work flexible schedules, including nights, weekends, and holidays.
Must be legally authorized to work in the U.S. without restriction.

Nice To Haves

Experience in food service, hospitality, or retail.

Responsibilities

Deliver an exceptional, friendly guest experience, including warm welcomes and gracious goodbyes.
Engage guests through product sampling and storytelling about ingredients and benefits.
Recommend products, enroll guests in loyalty programs, and help exceed sales goals.
Follow Mystery Shop guidelines to help the store reach 100%.
Support and guide team members throughout shifts.
Help onboard and train new team members by modeling company standards.
Model a safe, inclusive, and respectful environment.
Prepare, serve, and package wellness bowls, Freeze, and juice orders.
Fulfill in-store and third-party delivery orders.
Maintain cleanliness and organization, including storage areas and restrooms.
Cut fruit, clean equipment, and uphold food safety standards.
Open and close the store as scheduled and complete daily checklists.
Assist with inventory organization and restocking.
Share guest feedback and operational insights with the General Manager.
Ensure compliance with company policies and procedures.