Retail Selling Support Associate - Womens Clothing, Baybrook - Full Time

Macy's•Friendswood, TX

2d•$15 - $20•Onsite

About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style by providing genuine, engaging service, sharing product knowledge and trends, and guiding customers through their shopping journey. You circulate the sales floor to understand customer needs, share loyalty-program benefits, and support sales goals. You also help maintain merchandise standards, fitting rooms, and the sales floor, assist with fulfillment, and keep the shopping space clean, organized, and inviting. Selling colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They build customer relationships through welcoming, personal conversations; recover the sales floor and fitting rooms; update signs and pricing; and assist with merchandise moves. They finish customer interactions by sharing loyalty benefits, ensuring customers have what they need, and offering a sincere thank-you. Colleagues support one another through honesty, care, and collaboration, and work to improve, achieve sales goals, and contribute to individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales-goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities and work independently as well as with a team.
Comfort handling electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide welcoming, genuine customer service and build customer relationships through personal conversations.
Understand customer needs, provide product and trend information, and guide customers through their shopping journey.
Share loyalty-program benefits and acquire new customers by opening credit accounts.
Work toward daily sales goals and contribute to individual and store results.
Review sales goals, new arrivals, top-selling products, current trends, and promotions.
Maintain a clean, organized, shoppable sales floor and fitting rooms.
Update signs and pricing and support merchandise moves.
Assist with fulfillment and maintain merchandise standards.
Collaborate with colleagues to support customers and the team.
Complete customer interactions by ensuring customers have what they need and offering a sincere thank-you.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice