Retail Selling Support Associate - Womens Clothing, Baybrook - Full Time

Macy's•Friendswood, TX

2d•Onsite

About The Position

The Retail Selling Support Associate in Women’s Clothing helps customers express their personal style by providing genuine, engaging service, sharing product knowledge and trends, and supporting a seamless shopping experience. The role actively circulates the sales floor, learns about customer needs, promotes loyalty benefits and credit accounts, and works toward sales goals. It also supports merchandise standards, fitting room and sales floor upkeep, fulfillment, and a clean, organized, inviting shopping environment. Selling colleagues collaborate with teammates, stay informed about new arrivals and promotions, and help deliver individual and store results.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Ability to use electronic devices.
Ability to talk, lift, move, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Greet customers and create friendly, personal conversations to build customer relationships.
Understand customer needs, provide product information, and guide customers through their shopping journey.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Work toward daily sales goals and contribute to individual and store results.
Maintain a clean, organized, shoppable sales floor and fitting rooms through recovery and upkeep.
Update signs and pricing and support merchandise moves and fulfillment as needed.
Stay informed about sales goals, new arrivals, top-selling items, trends, and promotions.
Collaborate with colleagues and provide a sincere, helpful end to the customer’s visit.

Benefits

Competitive pay and benefits.
Health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.