Retail Selling Support Associate - Womens Clothing, Southdale Center - Full Time

Macy's • Edina, MN

4d • Onsite

About The Position

As a Macy’s Women’s Clothing Selling Support Associate, you help customers express their personal style by providing hospitable, engaging service and product guidance. You circulate the sales floor to understand customer needs, explain loyalty program benefits, and support a seamless shopping experience. In addition to selling, you maintain merchandise standards, keep fitting rooms and the sales floor clean and organized, and assist with fulfillment so the store remains polished and ready for customers.

Colleagues start their day by preparing the sales floor, reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and greeting teammates. During the day, they welcome customers, build relationships through personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. They work collaboratively, aim to meet sales goals, share loyalty program benefits, and help customers finish their shopping experience positively.

This is a full-time role. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Availability for days, evenings, weekends, and holidays is required.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Ability to adapt to changing priorities, work independently, and contribute to a team.
• Comfort using electronic devices and technology.
• Ability to talk, lift, move, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Welcome customers and engage them in friendly, personal conversations to understand their needs and build relationships.
• Share product information, trends, and the benefits of loyalty programs with customers.
• Work toward daily sales goals and help acquire new customers by opening credit accounts and communicating loyalty benefits.
• Maintain merchandise standards and keep the sales floor and fitting rooms clean, organized, and shoppable.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Assist with fulfillment and help provide a seamless shopping experience.
• Prepare for the day by reviewing sales goals, new arrivals, top-selling items, trends, and promotions.
• Collaborate with colleagues and contribute to individual and store results.
• Thank customers and help ensure they have everything they need before they leave.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed