Retail Selling Support Associate - Womens Clothing, Town Center - Part Time
About The Position
As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style and make fashion inspiring. You use hospitality, trend awareness, and product knowledge to build genuine connections, identify customer needs, explain loyalty-program benefits, and support a seamless shopping experience. You also maintain merchandise standards, help keep fitting rooms and the sales floor in good order, and assist with fulfillment so the store remains polished and ready for customers. The role includes actively engaging customers and supporting sales goals; it is more than cashiering. Colleagues help keep the shopping space clean, organized, and inviting, work collaboratively, and contribute to individual and store results. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Flexible availability for days, evenings, weekends, and holidays is required, along with regular, dependable attendance and punctuality.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales-goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
- Share product information, current trends, promotions, and loyalty-program benefits; help acquire new customers by opening credit accounts.
- Work toward daily sales goals and contribute to individual and store results.
- Maintain a clean, organized, shoppable sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
- Assist with fulfillment and help ensure the shopping environment is polished and ready for customers.
- Complete customer transactions and provide a helpful, sincere checkout experience, including ensuring customers have what they need and thanking them.
- Collaborate with colleagues and support one another in serving customers and the community.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
