About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style and make fashion inspiring. Using hospitality, product knowledge, and awareness of trends, you build customer connections through genuine conversations, circulate the sales floor to identify customer needs, explain loyalty-program benefits, and support a seamless shopping journey. You also maintain merchandise standards, help keep fitting rooms and the sales floor orderly, and assist with fulfillment so the department remains polished and ready for customers. The role focuses on customer service and selling rather than cashiering alone. Colleagues welcome and engage customers, work toward sales goals, share information about new arrivals, popular items, trends, and promotions, and help create an inviting shopping environment. They recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, and finish customer interactions with attentive service and a sincere thank-you. Colleagues collaborate with one another and work to improve individual and store results. This is a part-time position at the Northpark Center location. Part-time colleagues are typically scheduled 12–24 hours per week, with hours based on business needs and availability. Schedules include weekend shifts; availability for days, evenings, weekends, and holidays is required.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to work toward daily sales goals.
  • Interest in meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Welcome customers and build relationships through warm, engaging conversations.
  • Circulate the sales floor to understand customer needs and provide product and trend information.
  • Share the benefits of loyalty programs and help acquire new customers by opening credit accounts.
  • Work toward daily sales goals and contribute to individual and store results.
  • Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
  • Maintain a clean, organized, shoppable sales floor and fitting rooms by recovering merchandise and supporting upkeep.
  • Update signs and pricing and assist with merchandise moves.
  • Assist with fulfillment and help maintain merchandise standards.
  • Provide attentive service throughout the shopping journey and conclude interactions with a sincere thank-you.
  • Collaborate with teammates to support customers and the store.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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