Retail Selling Support Associate - Womens Clothing, Town Center - Part Time

Macy's • Kennesaw, GA

11h • Onsite

About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style through genuine hospitality, trend awareness, and product knowledge. You circulate the sales floor to understand customer needs, build relationships, explain loyalty program benefits, and support a seamless shopping experience. You also help maintain merchandise standards, fitting rooms, and the sales floor, and assist with fulfillment to keep the store polished, clean, organized, and ready for customers. The role includes supporting sales goals, working collaboratively, and creating welcoming customer experiences. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Interest in meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
• Ability to use electronic devices and technology, including handheld equipment and a cash register.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology to perform job functions, including processing register transactions.

Responsibilities

• Greet customers and create friendly, personal conversations to build customer relationships.
• Identify customer needs, share product knowledge and trends, and guide customers through their shopping experience.
• Share loyalty program benefits and help acquire new customers by opening credit accounts.
• Work toward daily sales goals and support individual and store results.
• Maintain a clean, organized, shoppable sales floor and fitting rooms by recovering merchandise and supporting merchandise moves.
• Update signs and pricing as needed.
• Assist with fulfillment and help ensure the shopping space is polished and ready for customers.
• Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
• Collaborate with colleagues and provide dependable support to customers and teammates.
• Complete customer transactions using the cash register and other technology.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed