Retail Selling Support Associate - Womens Clothing, Northpark Center - Part Time

Macy's•Dallas, TX

9h•Onsite

About The Position

As a Macy’s Women's Clothing Selling Support colleague, you’ll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you’ll create meaningful connections through genuine, engaging conversations. You’ll actively circulate the sales floor to understand each customer’s needs, share the benefits of loyalty programs, and guide customers through a seamless shopping journey. Along with delivering exceptional service, you’ll maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to help keep the store polished and shop-ready. The role emphasizes selling, reaching goals, teamwork, genuine hospitality, and keeping the shopping space clean, organized, and inviting. Selling colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and keeping up with trends and promotions. On the sales floor, they welcome customers, make eye contact, and build relationships through friendly, personal conversations. They maintain shoppable spaces by recovering the sales floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. They share loyalty program benefits, ensure customers have what they need, and finish interactions with a sincere thank-you. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. All schedules include weekend shifts. Flexible availability is required, including days, evenings, weekends, and holidays, along with dependable attendance and punctuality.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and engage them in genuine, friendly conversations to understand their needs and build customer relationships.
Share product knowledge, current trends, new arrivals, top-selling items, promotions, and loyalty program benefits.
Work toward daily sales goals and help acquire new customers by opening credit accounts and sharing loyalty benefits.
Help guide customers through their shopping journey and ensure they have what they need.
Maintain merchandise standards and keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
Update signs and pricing and support merchandise moves.
Assist with fulfillment.
Collaborate with and support teammates to serve customers and achieve individual and store results.
Review sales goals and stay informed about products, trends, and promotions.
Use register and handheld equipment to process transactions as needed.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.