Retail Selling Support Associate - Womens Clothing, Ala Moana Center - Full Time
About The Position
The Retail Selling Support Associate in Women's Clothing helps customers express their personal style by providing hospitable, informed, and engaging service. The associate circulates the sales floor to understand customer needs, shares loyalty program benefits, and guides customers through a seamless shopping experience. The role also supports merchandise standards, fitting room and sales floor upkeep, and fulfillment to maintain a clean, organized, inviting, and shop-ready environment. Associates review sales goals, learn about new arrivals and top-selling items, and keep informed about trends and promotions. They welcome customers, build relationships through personal conversations, support teammates, recover the sales floor and fitting rooms, update signs and pricing, assist with merchandise moves, and work toward individual and store sales goals. This position is full-time; colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, with hours dependent on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Be comfortable communicating and collaborating with customers and colleagues.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
- Work independently and contribute effectively to a team.
- Be comfortable handling electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Engage customers with a warm welcome and personal conversations to understand their needs and build customer relationships.
- Share product knowledge, current trends, promotions, and loyalty program benefits.
- Work toward daily sales goals and help acquire new customers by opening credit accounts and sharing loyalty benefits.
- Maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Assist with fulfillment and help ensure customers have everything they need for a seamless shopping experience.
- Collaborate with colleagues and support teammates with honesty, care, and teamwork.
- Review sales goals and learn about new arrivals and top-selling items.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
