Retail Selling Support Associate - Womens Clothing, Oxmoor - Part Time
About The Position
As a Macy’s Women's Clothing Selling Support colleague, you help customers express their personal style and turn fashion into a source of inspiration. With hospitality, trend awareness, and product knowledge, you create meaningful connections through engaging conversations. You circulate the sales floor to understand customer needs, share loyalty program benefits, and guide customers through a seamless shopping journey. You also maintain merchandise standards, support fitting-room and sales-floor upkeep, and assist with fulfillment to keep the environment polished and ready for customers. The position focuses on selling, achieving goals, teamwork, and creating excellent customer experiences. You help keep the shopping space clean, organized, and inviting. Daily activities include reviewing sales goals and product information, welcoming customers and building relationships, recovering the sales floor and fitting rooms, updating signs and pricing, supporting merchandise moves, sharing loyalty benefits, and ensuring customers leave with what they need. Colleagues support one another, work to improve, and contribute to individual and store results.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Welcome customers and create friendly, personal conversations to understand their needs and build customer relationships.
- Share product knowledge, current trends, new arrivals, top-selling items, promotions, and loyalty program benefits.
- Work toward daily sales goals and help acquire new customers by opening credit accounts and sharing loyalty benefits.
- Maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Assist with fulfillment and help maintain merchandise standards.
- Support customers throughout their shopping journey and provide a sincere, helpful checkout experience.
- Collaborate with teammates and contribute to individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
