Retail Selling Support Associate - Womens Clothing, Stonecrest - Part Time
About The Position
As a Macy’s Women's Clothing Selling Support colleague, you help customers express their personal style by providing genuine, engaging service and sharing product knowledge. You circulate the sales floor to understand customer needs, promote loyalty programs, and guide customers through a seamless shopping experience. You also maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to keep the area polished and ready for customers. The role focuses on hospitality, selling, achieving goals, teamwork, and creating positive customer experiences. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions. They engage customers in friendly conversations, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty benefits and help ensure customers have what they need. The position also involves collaborating with colleagues and working to improve individual and store results. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Engage customers with a warm welcome and personal conversations to understand their needs and build customer relationships.
- Share product knowledge, trends, new arrivals, top-selling items, promotions, and loyalty program benefits.
- Work toward daily sales goals and help acquire new customers by opening credit accounts and sharing loyalty benefits.
- Maintain a clean, organized, shoppable sales floor and fitting rooms by recovering merchandise and supporting upkeep.
- Update signs and pricing and assist with merchandise moves.
- Assist with fulfillment and help ensure customers have what they need through the end of their shopping journey.
- Collaborate with colleagues and contribute to individual and store results.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
