Retail Selling Support Associate - Womens Clothing, Roosevelt - Part Time

Macy's•Philadelphia, PA

About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style by offering welcoming, knowledgeable service and creating engaging conversations. You circulate the sales floor to understand customer needs, share loyalty program benefits, and guide customers through a seamless shopping experience. The role includes selling and working toward sales goals, maintaining merchandise standards, supporting fitting room and sales floor upkeep, and assisting with fulfillment to keep the shopping space clean, organized, and ready for customers. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and engage customers with friendly, personal conversations. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. The position also involves helping customers open credit accounts, completing register transactions, and working collaboratively with colleagues to deliver store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. All schedules include weekend shifts; availability for days, evenings, weekends, and holidays is required.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
Share product knowledge, trends, promotions, and loyalty program benefits with customers.
Work toward daily sales goals and help acquire new customers by opening credit accounts and sharing loyalty benefits.
Support customers through their shopping journey and assist with register transactions.
Maintain merchandise standards and keep the sales floor and fitting rooms clean, organized, and shoppable.
Recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves.
Assist with fulfillment as needed.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Collaborate with colleagues to support customers and achieve individual and store results.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.