Retail Selling Support Associate - Womens Clothing, Roosevelt - Part Time
About The Position
As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style by offering hospitable service, trend awareness, and product knowledge. You circulate the sales floor to understand customer needs, share loyalty-program benefits, and support a seamless shopping experience. You also maintain merchandise standards, keep fitting rooms and the sales floor orderly, and assist with fulfillment so the space remains polished and ready for customers. The role emphasizes customer-focused selling, meeting sales goals, working collaboratively, and creating genuine customer connections. Selling colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During the day, they welcome customers, maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, and close customer interactions with assistance and a sincere thank-you. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, based on business needs and availability. All schedules include weekend shifts. The position requires flexible availability, including days, evenings, weekends, and holidays.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goals.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.
Responsibilities
- Welcome customers and create friendly, personal conversations to build customer relationships.
- Understand customer needs and provide product knowledge, trend information, and guidance throughout the shopping experience.
- Share loyalty-program benefits and help acquire new customers by opening credit accounts.
- Work toward daily sales goals and support individual and store results.
- Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise.
- Update signs and pricing and support merchandise moves.
- Assist with fulfillment and help maintain merchandise standards.
- Collaborate with colleagues and support teammates with honesty and care.
- Thank customers and ensure they have what they need at the end of their visit.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
