Retail Selling Support Associate - Womens Clothing, Twelve Oaks - Part Time

Macy's•Novi, MI

3d•$15 - $20

About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style by providing hospitality, sharing product knowledge and trends, and building genuine customer connections. You circulate the sales floor to understand customer needs, explain loyalty-program benefits, and guide customers through their shopping experience. You also maintain merchandise standards, support fitting-room and sales-floor upkeep, and assist with fulfillment to keep the area polished and ready for customers. The role emphasizes selling, achieving goals, teamwork, and creating positive customer experiences. Daily work includes preparing the sales floor, reviewing sales goals and product information, engaging customers in friendly conversations, recovering the sales floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. Colleagues share loyalty-program benefits, ensure customers have what they need, and contribute to a collaborative team environment while working toward individual and store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. All schedules include weekend shifts. Flexible availability for days, evenings, weekends, and holidays is required.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales-goal challenges.
Responsibility for acquiring new customers by opening credit accounts and sharing loyalty benefits.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
Ability to work independently and contribute to team dynamics.
Comfort handling electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Welcome customers and engage them in friendly, personal conversations to understand and support their needs.
Share product information, current trends, promotions, and loyalty-program benefits with customers.
Work toward daily sales goals and help acquire new customers by opening credit accounts and sharing loyalty benefits.
Maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms.
Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
Assist with fulfillment and help ensure the shopping area is polished and ready for customers.
Support teammates through honest, caring collaboration and contribute to individual and store results.
Use register and handheld technology to process transactions and perform job functions.
Provide a sincere closing interaction and thank customers for their visit.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice