Retail Selling Support Associate - Womens Clothing, Stonecrest - Part Time

Macy's • Lithonia, GA

6h • Onsite

About The Position

The Retail Selling Support Associate supports customers shopping in Macy’s women’s clothing department by providing welcoming, personalized service and product guidance. The associate circulates the sales floor to understand customer needs, discuss merchandise and loyalty programs, and help customers through their shopping experience. The role also supports sales goals, customer acquisition, merchandise presentation, fitting room and sales floor upkeep, and fulfillment, helping keep the shopping space clean, organized, and ready for customers.

Colleagues prepare for the day by reviewing sales goals, new arrivals, popular products, trends, and promotions. During the day, they build customer relationships through friendly conversations, maintain the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. They collaborate with teammates and strive to meet individual and store goals while providing genuine hospitality.

This is a part-time position. Schedules include weekend shifts, and availability for days, evenings, weekends, and holidays is required. Hours depend on business needs and colleague availability.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
• Ability to use electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Welcome customers and engage them in genuine, personalized conversations to understand their needs.
• Share product knowledge, trends, promotions, and the benefits of loyalty programs.
• Work toward daily sales goals and acquire new customers by opening credit accounts and explaining loyalty benefits.
• Help customers through a seamless shopping experience and ensure they have what they need.
• Maintain merchandise standards and keep the sales floor and fitting rooms clean, organized, and shoppable.
• Recover the floor, update signs and pricing, and support merchandise moves.
• Assist with fulfillment.
• Collaborate with colleagues and contribute to individual and store results.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed