Retail Selling Support Associate - Womens Clothing, Lacantera - Part Time
About The Position
As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style by providing hospitable, engaging service and strong product knowledge. You circulate the sales floor to understand customer needs, share loyalty program benefits, and guide customers through their shopping journey. You also maintain merchandise standards, support fitting-room and sales-floor upkeep, and assist with fulfillment to keep the store polished and shop-ready. The role focuses on selling, achieving goals, teamwork, and creating welcoming customer experiences. Colleagues prepare for the day by reviewing sales goals, new arrivals, best sellers, trends, and promotions. They engage customers in friendly conversations, maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, and finish each interaction by sharing loyalty benefits and thanking the customer. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability for days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Interest in meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities; ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers and other technology, including handheld equipment and cash registers, and to process register transactions.
Responsibilities
- Welcome customers, learn about their needs, and create friendly, personal conversations and lasting customer relationships.
- Share product knowledge, current trends, new arrivals, promotions, and loyalty program benefits with customers.
- Work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
- Maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms; recover the floor, update signs and pricing, and support merchandise moves.
- Assist with fulfillment and help ensure merchandise standards and the shopping environment are maintained.
- Collaborate with colleagues and support one another to serve customers and the community.
- Use electronic devices, computers, handheld equipment, and cash registers to perform job functions and process transactions.
- Thank customers and help ensure they have what they need at the end of their shopping experience.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program, including mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
