About The Position
The Retail Selling Support Associate helps customers in the women’s clothing department express their personal style and enjoy an engaging, seamless shopping experience. The role calls for genuine hospitality, trend awareness, product knowledge, and a focus on building customer relationships. Associates circulate on the sales floor, learn customers’ needs, share loyalty program benefits, and support sales goals, including acquiring new customers by opening credit accounts. In addition to customer service and selling, the associate maintains merchandise standards and helps keep the sales floor and fitting rooms clean, organized, and ready for customers. Duties include recovering merchandise, updating signs and pricing, supporting merchandise moves, and assisting with fulfillment. The position requires teamwork, flexibility, dependable attendance, and the ability to adapt to changing priorities. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities and work both independently and as part of a team.
- Ability to use electronic devices, computers, handheld equipment, and cash registers, and to process register transactions.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Welcome customers and create friendly, personal conversations to understand their needs and build customer relationships.
- Share product information, trends, promotions, and loyalty program benefits with customers.
- Work toward daily sales goals and help acquire new customers by opening credit accounts.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise and supporting upkeep.
- Update signs and pricing and assist with merchandise moves.
- Assist with fulfillment and help ensure the shopping environment is polished and ready for customers.
- Collaborate with colleagues and support teammates in serving customers.
- Review sales goals and learn about new arrivals, top-selling items, trends, and promotions.
- Thank customers and help ensure they have what they need to complete their shopping experience.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
