Retail Selling Support Associate - Womens Clothing, Willowbrook Mall - Part Time

Macy's • Wayne, NJ

4d • Onsite

About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style by providing welcoming, knowledgeable service and supporting their shopping journey. You engage customers in genuine conversations, learn their needs, share product information and trends, and explain loyalty program benefits. The role includes supporting sales goals, acquiring new customers by opening credit accounts, and helping customers complete their purchases.

You also help maintain merchandise standards and keep the sales floor and fitting rooms clean, organized, and ready for customers. Duties include recovering merchandise, updating signs and pricing, assisting with merchandise moves, and supporting fulfillment. Selling colleagues review goals, new arrivals, top sellers, trends, and promotions, and work collaboratively to provide a polished shopping experience.

This is a part-time position at Willowbrook Mall. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and colleague availability. All schedules include weekend shifts.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
• Comfort using electronic devices.
• Ability to perform the position’s physical requirements, including talking, lifting, constant moving, standing, reaching, standing for at least two consecutive hours, lifting at least 25 pounds, stooping, kneeling, crouching, and climbing ladders.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Welcome customers, understand their needs, and create friendly, personal conversations that build customer relationships.
• Provide product knowledge and information about current trends, promotions, and new arrivals.
• Share loyalty program benefits and acquire new customers by opening credit accounts.
• Work toward daily sales goals and contribute to individual and store results.
• Maintain merchandise standards and recover the sales floor and fitting rooms.
• Update signs and pricing and support needed merchandise moves.
• Assist with fulfillment and help maintain a clean, organized, inviting shopping space.
• Support teammates through honesty, care, and collaboration.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed