Retail Selling Support Associate - Womens Clothing, Quaker Bridge Mall- Part Time

Macy's•Lawrenceville, NJ

5d•$16 - $20•Onsite

About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style and make fashion inspiring. You use hospitality, product knowledge, and awareness of trends to build customer relationships through genuine conversations. You circulate the sales floor to understand customer needs, explain loyalty program benefits, and support a seamless shopping experience. You also maintain merchandise standards, help keep fitting rooms and the sales floor orderly, and assist with fulfillment to maintain a polished, shop-ready environment. The role centers on customer service, selling, reaching goals, teamwork, and creating welcoming experiences. Colleagues prepare for the day by reviewing sales goals, learning about arrivals, top-selling items, trends, and promotions, then engage customers on the floor. They recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another, pursue improvement, and contribute to individual and store results. This part-time position is at Quaker Bridge Mall. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability. Flexible availability is required, including days, evenings, weekends, and holidays, along with dependable attendance and punctuality.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Willingness to meet daily sales goal challenges and acquire new customers by opening credit accounts and sharing loyalty benefits.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities, work independently, and contribute to a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds; ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Engage customers with a warm welcome and genuine conversations to understand their needs and build customer relationships.
Share product knowledge, trends, new arrivals, top-selling items, promotions, and loyalty program benefits.
Support sales goals, including acquiring new customers by opening credit accounts and communicating loyalty benefits.
Maintain a clean, organized, shoppable sales floor and fitting rooms by recovering merchandise and supporting merchandise moves.
Update signs and pricing and assist with fulfillment.
Help ensure customers have what they need and provide a sincere closing and thank-you.
Collaborate with teammates and contribute to individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice