Retail Selling Support Associate - Womens Clothing, Lacantera - Part Time

Macy's•San Antonio, TX

2d•Onsite

About The Position

The Retail Selling Support Associate supports customers shopping in Macy’s women’s clothing department by offering genuine, engaging service and fashion guidance. The role involves circulating the sales floor, learning customers’ needs, sharing product knowledge and loyalty program benefits, and helping customers through their shopping experience. The associate also helps maintain merchandise standards and fitting rooms, keeps the sales floor clean, organized, and ready for customers, and assists with fulfillment and merchandise moves. This position is more than cashiering: it combines selling, customer service, teamwork, and maintaining a polished shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling products, trends, and promotions. During the day, they welcome customers, build relationships through personal conversations, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They work collaboratively with colleagues, strive to meet sales goals, and aim to improve and deliver individual and store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week, with schedules depending on business needs and colleague availability. All schedules include weekend shifts. Availability for days, evenings, weekends, and holidays is required.

Requirements

Flexible availability for days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness, adaptability to changing priorities, and ability to work independently as well as with a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
Share product knowledge, fashion trends, and the benefits of Macy’s loyalty programs.
Help customers through a seamless shopping experience and work toward daily sales goals.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms.
Recover merchandise, update signs and pricing, and support merchandise moves.
Assist with fulfillment and other tasks that help maintain merchandise standards.
Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
Collaborate with colleagues to support customers and achieve individual and store results.
Complete customer transactions using the cash register and other technology.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice