About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style through genuine, engaging service and strong product knowledge. You circulate the sales floor, identify customer needs, explain loyalty program benefits, and guide shoppers through their visit. You also help maintain merchandise standards, support fitting-room and sales-floor upkeep, and assist with fulfillment to keep the department polished and ready for customers. The role includes reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and engaging customers with friendly, personal conversations. Colleagues recover the sales floor and fitting rooms, update signs and pricing, assist with merchandise moves, and work collaboratively to achieve individual and store results. This is a part-time position with schedules dependent on business needs and colleague availability; weekend shifts are required.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Enjoy meeting people, learning about them, and sharing information.
  • Ability to adapt to changing priorities, work independently, and contribute to a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Engage customers with a warm welcome and personal conversations to understand their needs and build customer relationships.
  • Share product information, trends, promotions, and loyalty program benefits.
  • Work toward daily sales goals and help acquire new customers by opening credit accounts.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms.
  • Update signs and pricing and support merchandise moves.
  • Assist with fulfillment and help ensure customers have what they need for a seamless shopping experience.
  • Collaborate with teammates and contribute to individual and store results.
  • Use register and handheld technology to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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