Retail Selling Support Associate - Womens Clothing, Somerset Collection - Part Time

Macy's•Troy, MI

1d•$15 - $20

About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style and make fashion inspiring. You use hospitality, awareness of trends, and product knowledge to build meaningful customer connections, circulate the sales floor to understand customer needs, explain loyalty program benefits, and support a seamless shopping experience. Along with providing service, you help maintain merchandise standards, keep fitting rooms and the sales floor in order, and assist with fulfillment so the department remains polished and ready for customers. The role focuses on selling, meeting goals, teamwork, and creating welcoming customer experiences. You prepare for the day by reviewing sales goals, learning about new arrivals and popular merchandise, and staying informed about trends and promotions. During the day, you engage customers in friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. You share loyalty benefits, make sure customers have what they need, and close interactions with a sincere thank-you. Colleagues are expected to support one another, take pride in their work, and continually learn to improve individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. Schedules include weekend shifts; availability is expected for days, evenings, weekends, and holidays.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Interest in meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities; ability to work independently and as part of a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds; ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Engage customers with a warm welcome and personal conversations, identify their needs, and help them through their shopping journey.
Use product knowledge and awareness of trends, new arrivals, promotions, and sales goals to educate customers and support sales.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Maintain a clean, organized, shoppable sales floor and fitting rooms by recovering merchandise and assisting with signs, pricing, and merchandise moves.
Assist with fulfillment and help keep the department polished and ready for customers.
Support colleagues through honest, caring collaboration and contribute to individual and store results.
Use register and handheld technology to process transactions and perform job functions.
End customer interactions with a sincere thank-you and ensure customers have what they need.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice