Retail Selling Support Associate - Womens Clothing, Dayton Mall - Part Time

Macy's•Dayton, OH

2d•$15 - $20

About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style and make fashion inspiring. You use hospitality, trend awareness, and product knowledge to build genuine connections, understand customer needs, explain loyalty program benefits, and guide customers through their shopping journey. You also maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to keep the store polished and ready for customers. The role emphasizes customer service, selling, teamwork, and creating welcoming experiences. Selling colleagues prepare for each day by reviewing sales goals, new arrivals, popular items, trends, and promotions. They engage customers on the sales floor, maintain a shoppable environment by recovering merchandise and fitting rooms and updating signs and pricing, and finish interactions by explaining loyalty benefits and ensuring customers have what they need. Colleagues are expected to support one another, work toward sales and store results, and continually learn and improve. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts; hours depend on business needs and colleague availability. Flexible availability for days, evenings, weekends, and holidays is required.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Interest in meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Welcome customers and create friendly, personal conversations that build customer relationships.
Understand customers’ needs and provide product information, fashion guidance, and a seamless shopping experience.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Work toward daily sales goals and contribute to individual and store results.
Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
Maintain the sales floor and fitting rooms by recovering merchandise and keeping the space clean, organized, and shoppable.
Update signs and pricing and support merchandise moves as needed.
Assist with fulfillment.
Collaborate with teammates and support colleagues with honesty, care, and teamwork.
End customer interactions with a sincere thank-you and ensure customers have what they need.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice