About The Position
As a Macy’s Women’s Clothing Selling Support Associate, you help customers express their personal style by providing genuine, engaging service and product guidance. You circulate the sales floor to understand customers’ needs, share loyalty program benefits, and support a seamless shopping experience. You also help maintain merchandise standards, keep fitting rooms and the sales floor shop-ready, and assist with fulfillment. The role includes selling and helping achieve sales goals, acquiring new customers by opening credit accounts, and maintaining a clean, organized, and inviting shopping space. Colleagues start their day by preparing the sales floor, reviewing goals, learning about new arrivals and top-selling items, and keeping current on trends and promotions. During the day, they welcome customers, build relationships through friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration and strive to improve and deliver individual and store results. This part-time position typically schedules 12–24 hours per week. Schedules include weekend shifts, and availability for days, evenings, weekends, and holidays is required. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Provide hospitable, engaging customer service and build customer relationships.
- Circulate the sales floor to understand customer needs and offer product knowledge and guidance.
- Share loyalty program benefits and help acquire new customers by opening credit accounts.
- Work toward daily sales goals and contribute to individual and store results.
- Maintain merchandise standards and keep the sales floor and fitting rooms clean, organized, and shoppable.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Assist with fulfillment and help ensure a seamless shopping journey.
- Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
- Support teammates through collaboration, honesty, and care.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
