Retail Selling Support Associate - Womens Clothing, First Colony - Full Time

Macy's•Sugar Land, TX

7d•Onsite

About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you’ll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you’ll create meaningful connections through genuine, engaging conversations. You’ll circulate the sales floor to understand customer needs, share loyalty program benefits, and guide customers through a seamless shopping journey. You’ll also help maintain merchandise standards, support fitting-room and sales-floor upkeep, and assist with fulfillment to ensure a polished, shop-ready environment. The role emphasizes customer service, selling, reaching goals, teamwork, and creating welcoming experiences. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. They welcome customers, build relationships through personal conversations, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, help customers complete their shopping, and work collaboratively to improve individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts; hours depend on business needs and colleague availability. The position requires availability for days, evenings, weekends, and holidays.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability and motivation to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
Comfort using electronic devices.
Ability to talk, lift, move, stand, and reach with arms and hands as required by the role.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Welcome and engage customers, understand their needs, and provide personalized service and product guidance.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Work toward daily sales goals and contribute to individual and store results.
Maintain merchandise standards and keep the sales floor and fitting rooms clean, organized, and shoppable.
Recover the sales floor, update signs and pricing, and support merchandise moves.
Assist with fulfillment and help customers complete their shopping journey.
Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
Collaborate with colleagues and support a welcoming environment for customers and teammates.
Use a cash register and handheld equipment to process transactions.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice