Retail Selling Support Associate - Womens Clothing, First Colony - Full Time
About The Position
The Retail Selling Support Associate in Women's Clothing helps customers express their personal style by providing hospitable, informed sales support and creating engaging customer connections. The associate circulates the sales floor to understand customer needs, explain loyalty program benefits, and guide customers through a seamless shopping experience. The role also supports fulfillment and maintains merchandise, fitting room, and sales floor standards so the department remains clean, organized, and ready for customers. Colleagues review sales goals, new arrivals, best sellers, trends, and promotions; greet and assist customers; work toward sales goals; and help acquire new customers by opening credit accounts and sharing loyalty benefits. They recover sales floors and fitting rooms, update signs and pricing, support merchandise moves, and collaborate with teammates. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
- Comfort using electronic devices.
Responsibilities
- Engage customers with warm, personal conversations to understand their needs and build relationships.
- Share product knowledge, trends, promotions, and loyalty program benefits with customers.
- Work toward daily sales goals and help acquire new customers by opening credit accounts.
- Support customers through their shopping journey and provide a sincere, helpful checkout and wrap-up experience.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise.
- Update signs and pricing and support merchandise moves.
- Assist with fulfillment and help maintain merchandise standards.
- Collaborate with colleagues to support customers and achieve individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
