Retail Selling Support Associate - Womens Clothing, Colonie Center - Full Time

Macy's • Albany, NY

2d • Onsite

About The Position

As a Macy’s Women’s Clothing Selling Support Associate, you help customers express their personal style by providing welcoming, knowledgeable service and supporting a smooth shopping journey. You circulate the sales floor to learn customers’ needs, share product information and loyalty program benefits, and help customers complete their purchases. The role also supports fitting-room and sales-floor upkeep, merchandise standards, fulfillment, and a clean, organized, shop-ready environment. The customer is central to the role, which also involves working toward sales goals and collaborating with colleagues.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort meeting daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Be resourceful, adapt to changing priorities, work independently, and contribute to team dynamics.
• Comfort handling electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
• Share product knowledge, trends, new arrivals, promotions, and the benefits of loyalty programs.
• Help acquire new customers by opening credit accounts and sharing loyalty benefits.
• Work toward daily sales goals and contribute to individual and store results.
• Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise and supporting merchandise moves.
• Update signs and pricing as needed.
• Assist with fulfillment and provide support throughout the customer’s shopping and checkout experience.
• Collaborate with colleagues and provide dependable support to the team.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed