Retail Selling Support Associate - Womens Clothing, Roosevelt Field - Part Time

Macy's • Garden City, NY

2d • Onsite

About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style and find inspiration through fashion. You provide genuine, engaging customer service by learning customers’ needs, sharing product knowledge and trends, explaining loyalty program benefits, and supporting a seamless shopping experience. The role also includes maintaining merchandise standards, keeping fitting rooms and the sales floor clean and organized, and assisting with fulfillment. It is a selling and customer-service role, not just a cashier position, with an emphasis on hospitality, teamwork, and achieving sales goals.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular products, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they engage customers, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty benefits, help customers complete their shopping, and contribute to individual and store results.

This is a part-time position at the Roosevelt Field location. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts; hours depend on business needs and colleague availability. The position requires flexibility for days, evenings, weekends, and holidays.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Welcome and engage customers in genuine, friendly conversations to understand their needs and build customer relationships.
• Share product knowledge, current trends, new arrivals, popular items, promotions, and loyalty program benefits.
• Work toward daily sales goals and help acquire new customers by opening credit accounts and explaining loyalty benefits.
• Maintain a clean, organized, inviting, and shop-ready sales floor and fitting rooms by recovering merchandise and supporting upkeep.
• Update signs and pricing and assist with merchandise moves.
• Support fulfillment and help customers complete their shopping experience.
• Collaborate with colleagues and contribute to individual and store results.
• Review sales goals and stay informed about products, trends, and promotions.
• Thank customers and provide attentive service through the end of their shopping experience.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed