Retail Selling Support Associate - Womens Clothing, Somerset Collection - Part Time

Macy's•Troy, MI

6h•$15 - $20•Onsite

About The Position

As a Macy’s Women's Clothing Selling Support colleague, you help customers express their personal style and make fashion inspiring. You use hospitality, trend awareness, and product knowledge to build genuine customer connections, understand shoppers’ needs, explain loyalty program benefits, and guide customers through their shopping experience. You also help maintain merchandise standards, keep fitting rooms and the sales floor in good order, and assist with fulfillment so the store remains polished and ready for customers. The role emphasizes selling, achieving goals, teamwork, and creating positive customer experiences. Colleagues prepare for the day by reviewing sales goals, new arrivals, popular items, trends, and promotions. During the day, they welcome customers, build relationships, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty benefits, and provide a thoughtful close to each interaction. Colleagues collaborate with one another, take pride in their work, and learn and improve to support individual and store results. This is a part-time position at Macy’s Somerset Collection. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and availability. Schedules include weekend shifts; availability is expected for days, evenings, weekends, and holidays.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture, with adaptability to changing priorities and the ability to work independently and as part of a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and engage them in friendly, personal conversations to understand their needs and build lasting relationships.
Use product knowledge, trend awareness, and hospitality to guide customers through their shopping experience.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Work toward daily sales goals and contribute to individual and store results.
Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
Maintain a clean, organized, shoppable sales floor and fitting rooms by recovering merchandise and supporting merchandise moves.
Update signs and pricing.
Assist with fulfillment.
Provide attentive service through the end of the customer interaction, including ensuring customers have what they need and thanking them.
Collaborate with colleagues and support a welcoming store environment.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice